Families demand change after dozens died in veterans’ home COVID-19 outbreak



BOSTON (AP) — Families of veterans who died in one of the deadliest COVID-19 outbreaks in a U.S. nursing home called Wednesday for changes in how Massachusetts oversees its veterans homes.

Members of the Holyoke Soldiers’ Home Coalition said in a virtual hearing held by state lawmakers that Massachusetts’ two state-run facilities — the Soldiers’ Home in Holyoke and the Soldiers’ Home in Chelsea — should be overseen by the state Department of Public Health, not the state Department of Veterans Services.

The group said the board of trustees for the homes should also include appointments from the veterans community. And they want medical experts put in charge of day-to-day operations.

Group members, who include former leaders of the Holyoke home and family members of veterans who died in last year’s outbreak, said legislation proposed in response to last year’s outbreak is insufficient.

“We are all here because of a tragedy that occurred because too many people were asleep at the wheel,” the group wrote in testimony submitted to the legislature’s Joint Committee on Veterans and Federal Affairs. “It gives our Coalition no pleasure to say this and pains us a great deal, but this legislation is not the answer in building up our trust and confidence.”

Nearly 80 residents died and many more residents and staffers were sickened in spring 2020 at the Holyoke home.

The home’s former top officials face abuse, neglect and other criminal charges, and an independent report commissioned by the state concluded administrators made “utterly baffling” decisions that allowed the virus to spread unchecked.

Holyoke home workers have also filed a class-action suit alleging they were forced to care for sick and dying veterans in “inhumane conditions.”



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